Bespoke (“we”, “our” or “us”) is committed to protecting the privacy of our users. This privacy statement (“Privacy Statement”) is intended to inform You (“You” or “Your”) how we gather, define, and utilise Your personal information (“Information”). It is also intended to assist You in making informed decisions when using our website and our products and services. Please take a minute to read and understand this statement.
All Your personal Information shall be held and used in accordance with the Data Protection Act 1998 and any replacement legislation (the “Act”). If You want to know what information we collect and hold about You, please contact julia@thebespoke-group.com or write to us at: Bespoke, Wesley House, Bull Hill, Leatherhead, Surrey, KT22 7AH, UK.
Bespoke is the data controller of Your Information for the purposes of the Act.
When You visit our website You may provide us or we may collect the following information:
We use reasonable commercial endeavours to maintain the highest standards of security, however the transmission of information via the internet is not completely secure. Once we have received Your Information we will use such procedures and security features as we consider appropriate in relation to the nature of such information to prevent unauthorised access.
Similar to other commercial websites, our website utilises web server logs to collect information about how our website is used. When you use our website, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when you interact with our website or our email notifications. We use Log Data to provide, understand, and improve our Services, and to improve our other websites and our marketing.
From time-to-time, we engage third parties to track and analyse non-personally identifiable usage and volume statistical information from individuals who visit our website, like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics through their website. We may also use other third-party cookies to track the performance of our advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after we receive it.
We use Your Information for the legitimate interests of our business in the following ways:
We may pass Your Information to other carefully selected third party organisations:
Email is not recognised as a secure medium of communication. For this reason, we request that You do not send private information to us by email. However, if you contact us by email and/or respond to us via email, we will respond and contact you via email.
You may request that we update the information we collect about You if it is incorrect or out of date, request that we delete the information we hold about You, and request access to all Your Information that we collect about You by emailing julia@thebespoke-group.com or by writing to Privacy Officer, Bespoke, Wesley House, Bull Hill, Leatherhead, Surrey, KT22 7AH, UK.
You may complain or object to our use of Your Information by emailing julia@thebespoke-group.com or by writing to Privacy Officer, Bespoke, Wesley House, Bull Hill, Leatherhead, Surrey, KT22 7AH, UK. We will promptly investigate Your complaint or objection and we aim to provide feedback within [10 working days].
If we change our Privacy Statement, we will post those changes on our website to keep You aware of what information we collect, how we use it and under what circumstances we may disclose it.